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do u tip bmw service advisor – M3 Forum 2010 2009 BMW M3 2008 BMW …

this ^^^

Allow me to add: some of you have probably been around service centers and witnessed someone behave very badly toward an SA. I have witnessed some totally classless behavior. The expectations of some people are simply off-the-charts. The SA’s are always the ones who bear the brunt of bitchy customers, and there are a lot of people that think that when all does turn out as expected, or better than expected (e.g. quicker service), that such an occurrence IS the norm and should ALWAYS be the case.

To me, tipping even when not necessarily called for by etiquette, is a matter of human decency that recognizes good service or past good service thanks to the competent efforts of one or more employees. it seems to me that in our society people tend to be quick to rip those who fail to meet expectations even when the individual being shredded is not the culprit, but the same individuals apparently are far less willing (incapable?) to call attention to positive outcomes. if some of you think that SA’s and the like don’t care or don’t take notice of customers that bother with tokens of appreciation, think again.

do u tip bmw service advisor – M3 Forum 2010 2009 BMW M3 2008 BMW …

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